Terms & Conditions

Terms and Conditions

Effective Date: 16/12/2024

Welcome to Newhall Laser Treatments (“we,” “our,” “us”). By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website or services.

1. About Us

Newhall Laser Treatments is a company based in Newhall, United Kingdom, specializing in medical-grade skincare products, facials, and laser treatments.

2. Eligibility

You must be at least 18 years old to purchase products or book treatments.
By using our website, you confirm that you are legally capable of entering into binding contracts.

3. Products and Services

3.1 Medical-Grade Skincare Products

All products are for external use only unless otherwise specified.
Always follow the instructions provided on the product packaging. Consult a healthcare professional if you have any medical conditions or concerns.

3.2 Facials and Laser Treatments

All treatments require a consultation to determine suitability. We reserve the right to refuse treatment if it is deemed medically inappropriate.
Treatment outcomes may vary based on individual circumstances.

4. Booking and Cancellations

Appointments can be booked online, in person, or via phone.
Cancellations or rescheduling must be made at least 24 hours before your appointment. Late cancellations or no-shows may incur a fee.

5. Pricing and Payments

Prices for products and services are listed on our website and are subject to change without notice.
Payments must be made in full at the time of booking or purchase.
We accept major credit/debit cards and other specified payment methods.

6. Delivery Policy

Skincare products are delivered within the United Kingdom only.
Standard delivery times are 3-5 working days, but these may vary. We are not responsible for delays caused by third-party couriers.

7. Returns and Refunds

7.1 Skincare Products

Products must be unopened and returned within 14 days of receipt for a refund or exchange.
Return shipping costs are the responsibility of the customer unless the product is faulty.

7.2 Treatments

Prepaid treatments are non-refundable but may be transferable at our discretion.

8. Medical Disclaimer

Our products and treatments are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary.
Always seek professional medical advice before undergoing laser treatments or using medical-grade skincare.

9. Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the amount paid for the product or service in question.

10. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for more information.

11. Intellectual Property

All content on our website, including text, images, and logos, is owned by Newhall Laser Treatments. Unauthorized use is prohibited.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

14. Contact Us

For any questions or concerns, please contact us at:

Email: [Insert Email Address]
Phone: 07753 138207