Shipping Policy

Effective Date: 17/12/2024

Newhall Laser Treatments (“we,” “our,” “us”) is committed to delivering your medical-grade skincare products in a timely and efficient manner. This Shipping Policy outlines the terms and conditions for shipping and delivery.

1. Delivery Locations

We currently deliver products within the United Kingdom only. If you are outside the UK, please contact us to discuss potential delivery options.

2. Shipping Methods and Costs

2.1 Standard Shipping

Delivery time: 3-5 business days.
Cost: calculated at checkout.

2.2 Express Shipping

Delivery time: n/a
Cost: n/a

2.3 Free Shipping

Free standard shipping is not available .

3. Order Processing

Orders are processed within 1-2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

4. Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with a tracking number and link to track your shipment.

5. Delivery Issues

5.1 Delayed Deliveries

While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances such as weather, strikes, or courier issues. We will notify you of any significant delays.

5.2 Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date. We will work with the courier to resolve the issue and may offer a replacement or refund.

5.3 Incorrect Shipping Information

It is your responsibility to provide accurate shipping information. We are not liable for delays or failed deliveries due to incorrect or incomplete addresses.

6. Returns and Refunds

For information on returning products, please refer to our Returns and Refunds Policy.

7. Contact Us

For any questions or concerns about shipping, please contact us:

Newhall Laser Treatments Address: [Insert Address], Newhall, United Kingdom
Phone: 07753 138207

Last Updated: 17/12/2024